personal information, and our privacy practices in general.
We are always ready to address your questions and concerns regarding our privacy practices. Please feel free to contact us by email or telephone.
Frequently Asked Questions
1. What information does Greatway Sporting Goods collect?
The Information You Provide to Greatway Sporting Goods:
In a purchase, we collect information such as your name, billing address, shipping address, telephone number, email address, and payment or gift card information.
During website registration, product review, surveys, or other programs you participate in, we collect information such as your name, email address, password, telephone number, loyalty program membership information, gender, age, or other demographic information, your interests, and preferences.
When you participate in contests or other promotions, we collect information such as name, email address, telephone, pin code, gender, birth month and day, or other information you provide.
When you ask us a question or request a catalog, we collect your name, email address, or other contact information.
From Greatway Sporting Goods' interactions with you: We collect information about you and your transactions and other interactions with us, including the products or services you purchase, use, and return.
From Third-Party Sources: We may combine your information with information we collect or receive about you from other online and offline sources, which helps us customize our services.
You can set your Internet browser settings to stop accepting new cookies, receive notice when you receive a new cookie, disable existing cookies, and omit images (which will disable pixel tags). However, please note that without cookies or pixel tags, you may not be able to take full advantage of all of our website features.
2. How does Greatway Sporting Goods use the information collected?
To complete your purchase transactions and provide the services you request.
To send you catalogs and other offerings on- and offline.
To contact you about the status of your orders.
To identify your product and service preferences, so that you can be informed of new or additional products, services, and promotions offered by Greatway Sporting Goods.
To improve our sites, products/services, customer service, and customer shopping experience.
3. What information does Greatway Sporting Goods share with others?
Within Greatway Sporting Goods: We may share collected information within the various departments of Greatway Sporting Goods.
Legal Disclosures: Greatway Sporting Goods may disclose the information we receive from and about you to respond to judicial process and provide information to law enforcement agencies in accordance with applicable law. We also reserve the right to share information with legal authorities and other companies for fraud protection and credit risk reduction or to avoid injury to our rights or the rights of any other person.
Service Providers: We use third-party service providers to perform certain services on our behalf when the information is necessary for them to perform their duties. These third-party service providers are prohibited from using personal information for any other purpose and are contractually required to comply with all applicable laws and requirements.
4. How can I view, update, or remove my information?
If you have registered for an account or made a purchase, you may view and update your account information by logging into the & quot; Your Account & quot; section of the website with your email address and password. Once logged in, you can view or update your name, address, telephone number, or email address. You can also contact Customer Service representative by calling, writing, or emailing to access or update any of this information.
5. What choices do I have about receiving communications from Greatway Sporting Goods?
To receive promotional offers from Greatway Sporting Goods, you can sign up on our website or contact a Customer Service representative. If you register for an account or make a purchase, you will automatically receive promotional emails and direct mail from
Greatway Sporting Goods. You may opt-out from receiving promotional emails by clicking the unsubscribe link in any of the promotional emails you receive.
Our customers receive standard order status communications, such as order confirmation and shipping dates, via email. If you would like to be removed from our mailing list, please contact a Customer Service representative by email or telephone.
Greatway Sporting Goods also communicates via mobile text alerts to customers regarding their order confirmation and shipping dates. You will receive up to 3 text messages per order placed on our website. Message and data rates may apply.
6. What about security?
Protecting the security of your information is very important to us. We employ measures such as firewalls and SSL encryption to safeguard the transmission of sensitive personal information. However, no data transmission over the Internet can be 100% secure, and we cannot guarantee or warrant the security of any information you disclose or transmit to us online.
7. How does Greatway Sporting Goods communicate changes to this Policy?
8. Whom do I contact if I have additional questions or concerns about this policy?
If you have any questions or concerns about this policy or our privacy practices, please contact our Customer Service by email or telephone.
9. Why is my billing address required for online purchases?
We ask for your billing address to prevent fraudulent use of credit cards and reduce costs to Greatway Sporting Goods and its customers. We do not use billing addresses for marketing purposes.
10. What are Greatway Sporting Goods Text Alerts?
We will text you when something special is happening at Greatway Sporting Goods. Stay updated on sales, events, and insider access. You can always opt out if you no longer wish to receive these messages.
11. What is the warranty for Greatway Sporting Goods Text Alerts?
Greatway Sporting Goods will not be liable for any delays in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.